Privacy Policy

This Privacy Policy describes how "Label Maker - Print & Merge Labels" ("the App") provided by the "FractalApps" team ("the Company") collects, uses, and discloses information when you use the App and related services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Scope

This Privacy Policy applies to information processed through the Service, including within Google Sheets™, Google Docs™, and any related websites or support channels operated by the Company.

2. Google API Services User Data Policy (Limited Use)

The App accesses Google user data via Google APIs. The App's use of that data is limited to providing or improving user-facing features. We do not use Google user data for advertising, do not sell, rent, or trade it to any third party, and do not use it to build or train generalized AI/ML models. Specifically, we do not use Google user data for any of the following purposes: targeted or personalized advertising, selling to data brokers or information resellers, determining credit-worthiness or for lending purposes, creating databases, or training AI models.

3. Google user data we access

The App requests the following Google OAuth scopes and accesses the corresponding Google user data:

Email address (via the userinfo.email scope) — used to identify your account for managing your free usage quota and subscription status.
Google Docs™ documents (via the documents scope) — used to create and format label documents, apply label templates, insert table grids, and generate merged label output as Google Docs™ documents.
Google Sheets™ spreadsheets (via the spreadsheets and spreadsheets.currentonly scopes) — used to read your spreadsheet data (column headers and row values) for mail merge label creation. We only access the active spreadsheet or spreadsheets you explicitly select; we do not scan your Drive or spreadsheets in bulk.
Google Drive™ (read-only) (via the drive.readonly scope) — used to list your Google Sheets™ files so you can select a spreadsheet as a data source for mail merge within the App.
Sidebar interface (via the script.container.ui scope) — used to display the add-on sidebar within Google Sheets™ and Google Docs™ where you interact with the App.
External network requests (via the script.external_request scope) — used to communicate with our backend server for subscription management and usage tracking.

4. Other information we collect

A. Usage and diagnostic data

We may collect usage and diagnostic data such as feature usage counts (number of label merges performed, number of labels created), timestamps, error logs, and device/browser information to operate, maintain, and improve the Service.

B. Payment information

If you subscribe to the Pro plan, payment is processed by Stripe. We do not store your credit card number or full payment details. Stripe may collect information as described in Stripe's Privacy Policy.

C. Cookies (website only)

If we operate a marketing or documentation website for the Service, that website may use cookies or similar technologies to operate and remember preferences. You can refuse cookies in your browser settings; however, some features may not work.

5. How we use information

We use the information we access or collect solely to:

Provide and operate the Service (label creation, mail merge, template application)
Read your spreadsheet data to merge fields into label templates
Create and format Google Docs™ documents containing your generated labels
Identify your account and track your usage quota
Process payments via Stripe
Provide support and respond to inquiries
Monitor performance, reliability, and security
Fix bugs and improve the Service
Comply with legal obligations

We do not sell, rent, or trade your Google user data to any third party. We do not use your data for advertising or any purpose unrelated to providing or improving the Service.

6. Data retention and deletion

We retain personal data (such as your email address and usage count) only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Your spreadsheet data and label content are processed locally within your Google account — we do not store your spreadsheet data, label content, or generated documents on our servers.

To request deletion of your data, email support@FractalApps.dev. We will process deletion requests within 30 days.

7. Disclosure of information

We do not sell, rent, or trade your information to third parties. We may disclose information only in the following circumstances:

To service providers who process data on our behalf and are contractually obligated to protect it (see Section 8)
Where necessary to comply with applicable law, regulation, legal process, or governmental request
To protect the rights, property, or safety of the Company, our users, or the public
To prevent fraud, abuse, or security issues

8. Third-party service providers

We use the following third-party service providers to operate the Service. These providers access information only to perform tasks on our behalf and are obligated not to use it for other purposes:

Stripe — Payment processing for Pro subscriptions. Stripe handles payment data in accordance with Stripe's Privacy Policy.
Railway — Cloud hosting for our backend server.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect your information, including encryption of data in transit (HTTPS/TLS) and secure authentication for API communications. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International data transfers

Your information may be processed in countries other than your own depending on where the Company and its service providers operate. Where required, we take steps designed to ensure appropriate safeguards are in place for cross-border transfers.

11. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal data. To exercise any of these rights, contact us at support@FractalApps.dev. We will respond to your request within 30 days.

12. Children's privacy

The Service is not intended for children under the age of 13 (or a higher age threshold where required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us and we will take steps to delete it.

13. Links to other websites

The Service may contain links to third-party sites not operated by us. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their policies before providing information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Changes are effective when posted. Your continued use of the Service after changes become effective constitutes acceptance.

15. Contact

If you have questions about this Privacy Policy, contact us:

By email: support@FractalApps.dev

Google Sheets™ is a trademark of Google LLC.

Google Docs™ is a trademark of Google LLC.

Google Drive™ is a trademark of Google LLC.

Last updated on March 18, 2026